PeopleSmart Refund Policy
Searching for people can be a challenging prospect, with an array of public records that are often outdated, incorrect or simply hard to find. Although PeopleSmart works hard to ensure the information they provide is as accurate and up to date as possible, sometimes the records are simply not comprehensive. That is why PeopleSmart provides a fair refund policy to customers who are unable to obtain the documentation they are looking for through the PeopleSmart services.
The Challenge of the People Search
If you have ever tried to hunt for a person from your past, you know just how confusing and frustrating the process can become. There are literally billions of pieces of information available, coming from hundreds of different data sources. Much of the record-keeping is out of date and inaccurate. Sometimes a "record not found" result is the only one you get, no matter how hard you try. Even when you work with a company that offers quality customer service like PeopleSmart, you may find that your specific people search is much easier said than done.
PeopleSmart is in the business of finding people and public records, so they know all too well how difficult the job can be. That is why PeopleSmart's fair refund policy includes refunds for customers who do not get any information on their search.
For example, if you launch a search on a phone number and PeopleSmart doesn't turn up a name for you, you have the choice of receiving a credit for another search or your money back. Refunds can be requested online or by contacting the PeopleSmart customer service department by phone at (888) 813-0008.
Customer Support Makes Searches Easier
As a BBB-rated company, PeopleSmart also offers a wealth of quality customer service support for customers throughout their search efforts. Their customer support specialists are available seven days a week, 12 hours a day to answer questions and provide information.
Representatives can be contacted by phone using the company's toll free number (888) 813-0008 or through the online PeopleSmart Contact Page. They can also be reached at the following address:
P.O. Box 391146
Omaha, NE 68139
PeopleSmart is a company that cares about offering a quality service at an affordable price. This legit service is accredited by the Better Business Bureau and receives a stellar A-grade rating for its customer service. PeopleSmart only makes authorized charges on your credit card, and should you feel there was an erroneous charge, please contact a customer service representative, who will be more than happy to resolve the issue immediately.
As part of its dedication to customer satisfaction, PeopleSmart offers easy opt-out and unique court-running services, as well as one of the largest online databases of public records available. If you are on the hunt for some special person from your past, PeopleSmart may be the perfect place to launch your search.
